POLICIES

Covid-19 Policies

Due to the pandemic we can no longer have guest seated in the waiting area. We ask that you please arrive at your appointment 5 minutes before your scheduled appointment, Upon arrival you will be subject to a temperature test. We are enforcing a NO MASK NO ENTRY policy at our front desk.

Cancellation/Rescheduling Policies

Clients can cancel their appointment online or by phone 24 hours prior to their appointment. Rescheduling can be done 24 hours in advance, Deposits are NON-REFUNDABLE, NON-TRANSFERABLE.
Same day cancellation will result with a 50% service fee charge. By booking an appointment, You authorize us to charge the card on file a 50% of your booked service should you miss your visit. We understand that unforeseen events do occur, however we asked that you kindly consider & respect our time. When you miss an appointment, we miss the opportunity of servicing another client. Therefore our policies are firm with no exceptions.

Late Policies

Clients more than 10 minutes late will be charge a $10 late fee. 15 Minutes late client will not be serviced & will be charge 50% of their scheduled service. By booking an appointment, You authorize us to charge the card on file a 50% of your booked service should you miss your visit.
We understand that situations does occur which is why we ask you to kindly consider & respect our time. When you are late for an appointment, It also restricts our ability to service another client on their scheduled time. Therefore our policies are firm with no exceptions.

No Call No Show Policies

By booking an appointment, You authorize us to charge the card on file a 100% of your booked service should you miss your visit.
We understand that an unforeseen event could occur, but we ask kindly to respect & consider our time. When you miss an appointment, we miss the opportunity of servicing another client within that slot. Therefore our policies are firm with no exceptions.

PAYMENT METHOD

The form of payments that we accept are :
Cash
Zelle
Credit/Debit Card
( There is a 3% surcharge fee for all card transaction ).